28 May'24
29 May'24
1 room, 2 guests
Mayfair Hill Resort Darjeeling
Chauk Bazaar, West Bengal | Tue, 28 May - Wed, 29 May | 1 Room, 2 Adults
No rooms available
Mayfair Hill Resort Darjeeling
5-star Hotel · Chauk Bazaar, Darjeeling
4.5/5
(1,210 reviews)
Amenities
Executive lounge
Kitchenette
Valet parking
Housekeeping services
Laundry
Butler service
Property rules
Check-in: After 02:00 PM, Check-out: 12:00 PM
Guests below 18 years of age allowed
Alcohol consumption NOT allowed within the premises
Pets NOT allowed within the premises
Guests can pay by Debit/ Credit Card (VISA & Mastercard)
About property
See all 149 photos
Location
Chauk Bazaar, Darjeeling, West Bengal, 734101
Ratings & reviews
4.5/5
(1,210 reviews)
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Please save yourself, your sanity and your money-DONT BOOK THIS HOTEL
1/5
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Passenger64059596477 on May 25, 2024
Please take a minute to read this review. The hotel is highly overrated-the property very old. Only good thing is it's proximity to mall road. The staff at reception is rude, inconsiderate and arrogant specially-Ms ANJALI and Mr SOUMITRA I had booked my room well in advance but at the time of check in I realized that the photos on their website are misleading-they allow triple occupancy in pigeon sized rooms only fit for accommodating 2 guests. In fact there was no space to put an extra bed, the guy showing us the room suggested setting up the bed in common area between 2 rooms. When I politely requested to change the room Ms Anjali at the reception very rudely told me ''This is a heritage property , it is you who has booked this room, not our problem''. We spent the next 30 min trudging up and down different flight of stairs to somehow get a room that could accommodate 3 guests .The rooms only got smaller, shoddier, the bathrooms looked like they hadn't been cleaned in years, unhygienic, cracked washbasins all being marketed in name of heritage. Ms Anjali continued to argue with us till someone else reminded her of another room in a newly constructed wing that might suit us. The room which appeared rather miraculously I must say suited us. Though there was construction noise right outside the window we were too exhausted to argue further. When the guests are tired after a long journey the last thing they need is unfriendly and uncooperative people at front desk. When I asked about room tariff Ms Anjali said it will be the same as the one I had previously booked. But icing on cake was Mr SOUMITRA who was manning the front desk when we were checking out. When I enquired about room tariff he told us it is lesser than the one previously booked by us. So clearly Ms Anjali had lied to us. When we asked him why are we being charged a higher tariff Mr Soumitra became very aggravated and obnoxiously told us that it was our decision to stay in a different room, a small room was our problem to deal with, not the hotel's. When we told him to stop being rude or we will have to talk to the management he immediately showed us his nametag and told us to go right ahead. We were too shocked and instead of creating a scene paid the amount they charged. No fear of management can only mean one thing that the employees are not answerable at all. How can the hotel charge us tariff of a room we never stayed in? Where is the integrity? With such a condescending attitude of the staff of Mayfair Darjeeling it would seem that we are staying at the hotel free of cost. This is not the first time I've put up at Mayfair. Having previously stayed at their Puri, Bhubaneshwar and Gangtok resorts Mayfair Darjeeling came as a rude and bitter shock to us. Please book yourself a different resort/hotel when staying in Darjeeling because Mayfair Darjeeling at this price point and nothing to show for it, is a waste of money.
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Awesome stay in Mayfair Darjeeling
5/5
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Pulak B on May 20, 2024
It was awesome experience in Mayfair Darjeeling. Especially Mr. Giri and Mr. Ranajit always coordinated with us and provided great service during our stay. This is a best property to stay in Darjeeling. Strongly recommend. Food also was very good.
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Nice arrangement by Ranajit Biswas
5/5
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Sunshine60782760392 on May 09, 2024
Very nice experience. The arrangement by Ranajit Biswas was fantastic. The food was delicious . We had booked a small hall for a family function. Ranajit's team managed to decorate the hall with proper aesthetic. His superb co-ordination helped us to make our party success
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Wonderful experience on our Engagement in Mayfair Darjeeling...one of the best property in Darjeeling ❤️
5/5
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Maps36239953849 on May 08, 2024
It was a lifetime memorable event we have celebrated in Mayfair, on our special day of "Engagement". The event successfully happened just because of "RANAJIT BISWAS". Every need and requirement he fulfilled with the best aesthetics. Thanks again Ranajit for making our special day more sweet and beautiful.
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Average hotel at an excellent location
3/5
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NSNMURTY on Apr 28, 2024
Excellent location, that’s where the wow ends. Hotel is infested with flies especially at food area. We had to tell several times then someone will change the open food items Food is average. Tasteless, very limited options Rooms are ok ok. Not a value for money hotel
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