InterContinental Melbourne The Rialto, an IHG Hotel

10 Jun'24

11 Jun'24

1 room, 2 guests

InterContinental Melbourne The Rialto, an IHG Hotel

InterContinental Melbourne The Rialto, an IHG Hotel

495 Collins Street, Victoria | Mon, 10 Jun - Tue, 11 Jun | 1 Room, 2 Adults

₹16,415

/ night + ₹2,462 taxes & fees

InterContinental Melbourne The Rialto, an IHG Hotel

5-star Hotel · 495 Collins Street, Melbourne

4.5/5

(2,678 reviews)

Cancellation till check-in available

With ClearChoice Max powered by Cleartrip

Free breakfast on select plans

Some plans include free breakfast

Amenities

Valet parking

Shops and commercial services

Bell staff/porter

Gym

Beauty Shop/Salon

24-hour front desk

Property rules

Check-in: After 03:00 PM, Check-out: 11:00 AM

Cancellation till check-in available, with ClearChoice Max

About property

National Ratings: This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.Location: You'll be centrally located in Melbourne with a stay at InterContinental Melbourne The Rialto, an IHG Hotel, within a 15-minute walk of Melbourne Convention and Exhibition Centre and Crown Casino. This luxury hotel is 0.9 mi (1.5 km) from Marvel Stadium and 1 mi (1.6 km) from Melbourne Central.Rooms: Make yourself at home in one of the 253 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and desks.Attractions: Distances are displayed to the nearest 0.1 mile and kilometer.

Collins Street - 0.1 km / 0.1 mi
Flinders Lane - 0.1 km / 0.1 mi
Rialto Towers - 0.2 km / 0.1 mi
SEA LIFE Melbourne - 0.4 km / 0.2 mi
Southbank Promenade - 0.6 km / 0.4 mi
Hardware Lane - 0.7 km / 0.4 mi
Degraves Street - 0.8 km / 0.5 mi
Melbourne Convention and Exhibition Centre - 0.9 km / 0.5 mi
Crown Casino - 0.9 km / 0.5 mi
Flagstaff Gardens - 0.9 km / 0.5 mi
Regent Theatre - 0.9 km / 0.6 mi
Melbourne Town Hall - 1 km / 0.6 mi
Bourke Street Mall - 1 km / 0.6 mi
Melbourne Skydeck - 1 km / 0.6 mi
Emporium Melbourne - 1 km / 0.6 mi

The nearest airports are:
Melbourne, VIC (MEB-Essendon) - 21.1 km / 13.1 mi
Melbourne Airport (MEL) - 28.1 km / 17.4 mi
Avalon Airport (AVV) - 56.1 km / 34.8 mi

The preferred airport for InterContinental Melbourne The Rialto, an IHG Hotel is Melbourne Airport (MEL).

Amenities: Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a spa tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.Business Amenities: Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Planning an event in Melbourne? This hotel has 4306 square feet (400 square meters) of space consisting of a conference center and 11 meeting rooms.Dining: Enjoy international cuisine at Alluvial Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are served on weekends from 7:00 AM to 11:00 AM for a fee.

See all 144 photos

₹16,415

+ ₹2,462 taxes & fees

/ night

No cost EMI from ₹6,292

Free cancellation

Location

495 Collins Street, Melbourne, Victoria, 3000

Ratings & reviews

4.5/5

(2,678 reviews)

5

1.5k

4

717

3

279

2

112

1

74

4.5

Location

4.5

Rooms

4.5

Service

4

Value

4.5

Hygiene

no thanks

2/5

·

Marg M on May 26, 2024

I spent a weekend at this hotel, an experience I am unlikely to repeat. When we moved in, I put most of my possessions in and on the built-in the shelves provided. We went out the next morning and when I returned in the afternoon all these shelves had been emptied, and everything had been removed. I immediately rushed to the front desk and reported the issue and that my possessions specifically papers and magazines had been removed. I returned to try to find the cleaner, who I found on the phone, repeating “ papers “ to the person on the other end. At that stage, I did not realise the extent of the items removed. It has since become apparent that all the items taken were not returned, including precious journals / notebooks, library book etc. Although they claimed to have returned everything, when I specifically nominated my scissors as having been removed, these were later found and returned to the room in my absence. I have no idea what happened to my journal, notebooks, book etc - destroyed whatever. The hotel has not replied to my emails and letters to them. So, it appears as well as an inability to explain or apologise for this appalling action, they also lack empathy or any communication skills. Not qualities normally associated with an expensive hotel.

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Poor customer service/No response from management

1/5

·

SMEMBoston_Ma on May 20, 2024

I wrote the hotel General Manager on 6 May 2024 regarding this situation and have not received a response. Therefore, I have chosen to write a public review of the hotel. While checking into the hotel, on 4 May 2024, I received a phone call and chose to sit in one of the lobby chairs rather than continue to speak on the phone while checking in. I thought that would be rude. As I sat down in the lobby chair. my body became wet from the seat cushion. I stood up only to find the entire chair was soaked in some sort of liquid. The front desk clerk asked "what do you want us to do?" I suggested they provide assistance to dry my clothes. These were the only clothes I had besides a tuxedo, which I planned to wear for a black tie gala that evening. The hotel did not offer to assist to dry my clothes. I went to the my assigned room and used the blow dryer to dry my jeans, shirt, and underwear so that I could attempt to make an appointment. This took me more than 90 minutes and I missed my appointment. Why would the hotel not have a clothes dryer to assist to dry my clothes? Why did the hotel act as though this was my fault when, in fact, it was a soaking wet chair in the hotel lobby that caused the issue? Why did I not hear anything from hotel management while on the property nor since when I sent an email with the photographs? Surely the hotel has security cameras in the lobby and they could have seen the issue occur on a recording. This was a really frustrating experience considering the price point of the Intercontinental Melbourne.

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Great location but poor service and outdated rooms. For the price, there are much better options.

2/5

·

John L on May 19, 2024

Location is excellent. However, elements of the service are very poor. I’m a diamond ambassador member where complimentary upgrades are generally organised before the customer arrives, not at the time of arrival when there might or might not (more likely slightly arrive late that evening) be any upgraded rooms available. The general manager insisted that IHG never allocate upgraded rooms before a customer arrives which is untrue. He also claimed to not know my ‘unique needs’ of having four people (2 adults and 2 children) when that was explicitly included by me as part of the booking. His demeanour from the very beginning was defensive and dismissive. I have checked with IHG and have confirmed that the GM is incorrect on this point. Other aspects of service left much to be desired. For example, the safe in our room didnt work. When asked if that could be fixed, we were told that the hotel didn’t have a device to unlock the safe and we would just have to manage. Upon insisting that we had valuables to protect, the required device was subsequently to found. Even so, the effort and attitude was quite disinterested and almost rude. The rooms are very dated with dust and dirt accumulated and left u cleaned for quite some time. Bottom line, location is great but property, leadership, and service of the hotel is poor. Given the prices, there are far better options on the area.

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Style on Collins Street.

5/5

·

bradjparker on Mar 29, 2024

I have stayed at this hotel many times over many years. Great location on Collins Street, so getting around by foot or tram is easy. The new Club Lounge is a great improvement on the previous and served a great breakfast. The hotel Gym is what you expect it to be but has enough for a workout while you are away from home. Room had a great bathroom and shower. I will be back!

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We felt relaxed

5/5

·

Sarahhowhab on Mar 10, 2024

Fantastic location. Beautiful room. The staff were so welcoming and accomodating to every request. We loved the tranquility of the bar area, we felt relaxed. The bar tender made one of the best orange whisky sour's we have ever had. I would have no hesitation in recommending this hotel and we will definitely be back again.

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Rooms available

10 room types

Filter rooms by

Free cancellation

Free breakfast

No cost EMI

No cost EMI - Pay in 3 interest free EMIs with 5 major banks

1/5

Classic Room, 2 Double Beds

323.0 sq.ft

Heating

Air conditioning

Blackout Curtains

Desk

Body soap

+ 20 more

Room Only

No meals included

Cancellation policy

Free cancellation

till 09 Jun

Fully-refundable

till check-in

+ ₹1,809

/ night

by

Cleartrip

+ 1 other inclusions

₹16,415

+ ₹2,462 taxes & fees

per night

No cost EMI from ₹6,292

Room with Breakfast

Breakfast

Cancellation policy

Free cancellation

till 09 Jun

Fully-refundable

till check-in

+ ₹1,909

/ night

by

Cleartrip

+ 1 other inclusions

₹17,911

+ ₹2,687 taxes & fees

per night

No cost EMI from ₹6,866

Room with Breakfast

Breakfast

Cancellation policy

Free cancellation

till 09 Jun

Fully-refundable

till check-in

+ ₹2,099

/ night

by

Cleartrip

+ 2 other inclusions

₹19,409

+ ₹2,911 taxes & fees

per night

No cost EMI from ₹7,440

1/5

Classic Room

269.0 sq.ft

Heating

Air conditioning

Blackout Curtains

Desk

Body soap

+ 19 more

Room Only

No meals included

Cancellation policy

Free cancellation

till 09 Jun

Fully-refundable

till check-in

+ ₹1,809

/ night

by

Cleartrip

+ 1 other inclusions

₹16,415

+ ₹2,462 taxes & fees

per night

No cost EMI from ₹6,292

Room with Breakfast

Breakfast

Cancellation policy

Free cancellation

till 09 Jun

Fully-refundable

till check-in

+ ₹1,909

/ night

by

Cleartrip

+ 1 other inclusions

₹17,911

+ ₹2,687 taxes & fees

per night

No cost EMI from ₹6,866

Room with Breakfast

Breakfast

Cancellation policy

Free cancellation

till 09 Jun

Fully-refundable

till check-in

+ ₹2,099

/ night

by

Cleartrip

+ 2 other inclusions

₹19,409

+ ₹2,911 taxes & fees

per night

No cost EMI from ₹7,440

1/7

Classic Room, 1 King Bed

323.0 sq.ft

Heating

Air conditioning

Blackout Curtains

Desk

Body soap

+ 20 more

Room Only

No meals included

Cancellation policy

Free cancellation

till 09 Jun

Fully-refundable

till check-in

+ ₹1,809

/ night

by

Cleartrip

+ 1 other inclusions

₹16,415

+ ₹2,462 taxes & fees

per night

No cost EMI from ₹6,292

Room with Breakfast

Breakfast

Cancellation policy

Free cancellation

till 09 Jun

Fully-refundable

till check-in

+ ₹1,909

/ night

by

Cleartrip

+ 1 other inclusions

₹17,911

+ ₹2,687 taxes & fees

per night

No cost EMI from ₹6,866

Room with Breakfast

Breakfast

Cancellation policy

Free cancellation

till 09 Jun

Fully-refundable

till check-in

+ ₹2,099

/ night

by

Cleartrip

+ 2 other inclusions

₹19,409

+ ₹2,911 taxes & fees

per night

No cost EMI from ₹7,440

1/9

Classic Room, 1 King Bed, City View

323.0 sq.ft

Heating

Air conditioning

Blackout Curtains

Desk

Body soap

+ 20 more

Room Only

No meals included

Cancellation policy

Free cancellation

till 09 Jun

Fully-refundable

till check-in

+ ₹1,809

/ night

by

Cleartrip

+ 1 other inclusions

₹16,914

+ ₹2,537 taxes & fees

per night

No cost EMI from ₹6,484

Room with Breakfast

Breakfast

Cancellation policy

Free cancellation

till 09 Jun

Fully-refundable

till check-in

+ ₹1,999

/ night

by

Cleartrip

+ 1 other inclusions

₹18,410

+ ₹2,762 taxes & fees

per night

No cost EMI from ₹7,057

Room with Breakfast

Breakfast

Cancellation policy

Free cancellation

till 09 Jun

Fully-refundable

till check-in

+ ₹2,099

/ night

by

Cleartrip

+ 2 other inclusions

₹19,907

+ ₹2,986 taxes & fees

per night

No cost EMI from ₹7,631

1/7

Room, 1 King Bed, Business Lounge Access

431.0 sq.ft

Heating

Air conditioning

Blackout Curtains

Desk

Body soap

+ 20 more

Room Only

No meals included

Cancellation policy

Free cancellation

till 09 Jun

Free cancellation

till check-in

+ ₹2,379

/ night

by

Cleartrip

+ 1 other inclusions

₹23,400

+ ₹3,340 taxes & fees

per night

No cost EMI from ₹8,913

Room with Breakfast

Breakfast

Cancellation policy

Free cancellation

till 09 Jun

Free cancellation

till check-in

+ ₹2,379

/ night

by

Cleartrip

+ 1 other inclusions

₹24,896

+ ₹3,490 taxes & fees

per night

No cost EMI from ₹9,462

Room with Breakfast

Breakfast

Cancellation policy

Free cancellation

till 09 Jun

Free cancellation

till check-in

+ ₹2,379

/ night

by

Cleartrip

+ 2 other inclusions

₹26,394

+ ₹3,639 taxes & fees

per night

No cost EMI from ₹10,011

1/4

Premium Room

409.0 sq.ft

Heating

Air conditioning

Blackout Curtains

Desk

Body soap

+ 19 more

Room Only

No meals included

Cancellation policy

Free cancellation

till 09 Jun

Free cancellation

till check-in

+ ₹2,379

/ night

by

Cleartrip

+ 1 other inclusions

₹23,400

+ ₹3,340 taxes & fees

per night

No cost EMI from ₹8,913

Room with Breakfast

Breakfast

Cancellation policy

Free cancellation

till 09 Jun

Free cancellation

till check-in

+ ₹2,379

/ night

by

Cleartrip

+ 1 other inclusions

₹24,896

+ ₹3,490 taxes & fees

per night

No cost EMI from ₹9,462

Room with Breakfast

Breakfast

Cancellation policy

Free cancellation

till 09 Jun

Free cancellation

till check-in

+ ₹2,379

/ night

by

Cleartrip

+ 2 other inclusions

₹26,394

+ ₹3,639 taxes & fees

per night

No cost EMI from ₹10,011

1/5

Room, 1 King Bed, Business Lounge Access (Separate Bath)

441.0 sq.ft

Heating

Air conditioning

Blackout Curtains

Desk

Body soap

+ 20 more

Room Only

No meals included

Cancellation policy

Free cancellation

till 09 Jun

Free cancellation

till check-in

+ ₹2,379

/ night

by

Cleartrip

+ 1 other inclusions

₹24,397

+ ₹3,440 taxes & fees

per night

No cost EMI from ₹9,279

Room with Breakfast

Breakfast

Cancellation policy

Free cancellation

till 09 Jun

Free cancellation

till check-in

+ ₹2,379

/ night

by

Cleartrip

+ 1 other inclusions

₹25,895

+ ₹3,589 taxes & fees

per night

No cost EMI from ₹9,828

Room with Breakfast

Breakfast

Cancellation policy

Free cancellation

till 09 Jun

Free cancellation

till check-in

+ ₹2,379

/ night

by

Cleartrip

+ 2 other inclusions

₹27,391

+ ₹3,739 taxes & fees

per night

No cost EMI from ₹10,377

1/10

Suite, 1 King Bed (Lounge Access Up to 2 Guests)

463.0 sq.ft

Heating

Air conditioning

Blackout Curtains

Desk

Body soap

+ 20 more

Room Only

No meals included

Cancellation policy

Free cancellation

till 09 Jun

Free cancellation

till check-in

+ ₹2,379

/ night

by

Cleartrip

+ 1 other inclusions

₹25,395

+ ₹3,540 taxes & fees

per night

No cost EMI from ₹9,645

Room with Breakfast

Breakfast

Cancellation policy

Free cancellation

till 09 Jun

Free cancellation

till check-in

+ ₹2,379

/ night

by

Cleartrip

+ 1 other inclusions

₹26,893

+ ₹3,689 taxes & fees

per night

No cost EMI from ₹10,194

Room with Breakfast

Breakfast

Cancellation policy

Free cancellation

till 09 Jun

Free cancellation

till check-in

+ ₹2,379

/ night

by

Cleartrip

+ 2 other inclusions

₹28,389

+ ₹3,839 taxes & fees

per night

No cost EMI from ₹10,743

1/4

Classic Room, Multiple Beds (Family)

388.0 sq.ft

Heating

Air conditioning

Blackout Curtains

Desk

Body soap

+ 20 more

Room Only

No meals included

Cancellation policy

Free cancellation

till 09 Jun

Free cancellation

till check-in

+ ₹2,379

/ night

by

Cleartrip

+ 1 other inclusions

₹26,394

+ ₹3,639 taxes & fees

per night

No cost EMI from ₹10,011

Room with Breakfast

Breakfast

Cancellation policy

Free cancellation

till 09 Jun

Free cancellation

till check-in

+ ₹2,379

/ night

by

Cleartrip

+ 1 other inclusions

₹27,890

+ ₹3,789 taxes & fees

per night

No cost EMI from ₹10,560

Room with Breakfast

Breakfast

Cancellation policy

Free cancellation

till 09 Jun

Free cancellation

till check-in

+ ₹2,379

/ night

by

Cleartrip

+ 2 other inclusions

₹29,387

+ ₹3,939 taxes & fees

per night

No cost EMI from ₹11,109

1/6

Junior Suite, 1 King Bed, View (Collins Street View)

640.0 sq.ft

Heating

Air conditioning

Blackout Curtains

Desk

Body soap

+ 20 more

Room Only

No meals included

Cancellation policy

Free cancellation

till 09 Jun

Free cancellation

till check-in

+ ₹2,379

/ night

by

Cleartrip

+ 1 other inclusions

₹26,394

+ ₹3,639 taxes & fees

per night

No cost EMI from ₹10,011

Room with Breakfast

Breakfast

Cancellation policy

Free cancellation

till 09 Jun

Free cancellation

till check-in

+ ₹2,379

/ night

by

Cleartrip

+ 1 other inclusions

₹27,890

+ ₹3,789 taxes & fees

per night

No cost EMI from ₹10,560

Room with Breakfast

Breakfast

Cancellation policy

Free cancellation

till 09 Jun

Free cancellation

till check-in

+ ₹2,379

/ night

by

Cleartrip

+ 2 other inclusions

₹29,387

+ ₹3,939 taxes & fees

per night

No cost EMI from ₹11,109