11 Jun'24
12 Jun'24
1 room, 2 guests
The Laura Hotel, Houston Downtown, Autograph Collection
Texas | Tue, 11 Jun - Wed, 12 Jun | 1 Room, 2 Adults
/ night + ₹4,002 taxes & fees
(242 reviews)
Cancellation till check-in available
With ClearChoice Max powered by Cleartrip
Free breakfast on select plans
Some plans include free breakfast
24-hour front desk
Lift/ Elevator
Multilingual Staff
Smoke-free property
Valet parking
Banking services
Check-in: After 03:00 PM, Check-out: 12:00 PM
Cancellation till check-in available, with ClearChoice Max
House of Blues Houston - 0.2 km / 0.1 mi
Houston Police Department Museum - 0.3 km / 0.2 mi
Discovery Green - 0.6 km / 0.3 mi
Sam Houston Park - 0.7 km / 0.5 mi
Houston JPMorgan Chase Tower - 0.8 km / 0.5 mi
Toyota Center - 0.8 km / 0.5 mi
Houston Public Library - 0.8 km / 0.5 mi
Jesse H. Jones Hall - 0.9 km / 0.6 mi
Bayou Place - 1 km / 0.6 mi
Market Square Park - 1 km / 0.6 mi
Alley Theater - 1 km / 0.6 mi
St. Joseph Medical Center - 1.1 km / 0.7 mi
Bayou Music Center - 1.2 km / 0.7 mi
Minute Maid Park - 1.2 km / 0.8 mi
Wortham Center - 1.2 km / 0.8 mi
The nearest airports are:
Houston William Hobby Airport (HOU) - 16 km / 9.9 mi
Houston, TX (EFD-Ellington Field) - 29.7 km / 18.4 mi
George Bush Intercontinental Airport (IAH) - 35.9 km / 22.3 mi
The preferred airport for The Laura Hotel, Houston Downtown, Autograph Collection is Houston William Hobby Airport (HOU).
Amenities: Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center.Business Amenities: Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Houston? This hotel has 5646 square feet (525 square meters) of space consisting of conference space and 6 meeting rooms.Dining: Enjoy a satisfying meal at Hull & Oak Southern Kitch serving guests of The Laura Hotel, Houston Downtown, Autograph Collection. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7 AM to 11 AM for a fee.+ ₹4,002 taxes & fees
/ night
No cost EMI from ₹10,170
(242 reviews)
5
187
4
20
3
13
2
5
1
17
Location
Rooms
Service
Value
Hygiene
·
Tre R on Jun 06, 2024
The hotel was lovely and the staff was awesome. Especially Victoria! She helped me with any and everything I needed and was so sweet!! She’s amazing. She made everything so welcoming. No one was as good as she was! I thank you for the hospitality
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Tommy L on Jun 06, 2024
I called to make my reservation I usually have someone do that for me but I called and the room controller Victoria OMG what a god send had me set up in no time that is gift if I've seen one my room was clean and orderly I had questions and Victoria was very patient with me much appreciated
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Queen A on Jun 02, 2024
Absolutely, the worst birthday experience! The customer service was extremely poor, the front receptionist lacked professionalism. He requested for a form of payment without stating if it was covering the entire stay or incident fee’s. I had to ask him for what exactly am I being charged and the amounted. These are things that should be mentioned upfront prior to requesting for a payment. However, I looked past this matter and check-in my room just to be disturbed by the condition of my room. As I do my normal routine first entering anywhere that I am lodging for several days, I personally sanitize the entire space. As I approach the bed, I notice the sheets had stains so I requested new sheets just to find out that the stains were also on the mattress. At that moment I requested a change of room. I went from the 5th floor (room 509) to the 11th floor (room 1109) just to experience the EXACT SAME ISSUE. Now, I was truly concern by the maintenance of this hotel. I remained calm and professional by calling housekeeper to rectify the matter. The head of house keeper personal came to the 2nd room (1109), apologized and gave me an excuse about “they’re expirementing beds, etc”. I was confused to what exactly that meant. He then requested for me to give him 30mins to find me a new room which took nearly 2hrs later with no updates in between. Now, I personally went down to the front desk to speak to the manager to find out the only thing that can be done is provide set of sheets to put over a dirty mattress. At that moment I felt as if I was being treated other than a human being. Even animals are treated much better. Now, why would anyone sleep on stained sheets, knowing not only was the sheets dirty but also the mattress itself was stained? I politely told her I absolutely can’t sleep on the bed, she then went by stating all rooms are booked but when I went on the hotel direct website, there was available rooms to book same day. I immediately went up to the room gathered my things booked another hotel and called and checked out the Laura hotel the same day because they failed to accommodate me as a customer. I’m uncertain if this was due to my race but I felt unwelcome from the entrance unlike many other hotels. I’ve been calling the hotel to speak to Victoria (no answer) in regards to a full refund due to this entire matter that occurred moments after checking in. This is totally unacceptable and no human being should ever have to experience this type of hospitality and treatment. Especially after spending your hard earning money.
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68carinc on May 22, 2024
Update: I reached out to the hotel about my missing package and my experience and never heard back. They also never responded to my review. I had the worst hotel stay I can remember. I came back to the hotel one night to get dinner before bed, google profile said the restaurant was open but it was not. It did not seem to open for dinner my entire stay. At breakfast my first morning, my coffee was not good and crazy hot. Like burn my mouth hot. My server never came back, I never got sugar or cream that would have helped. I pushed it away and it was obvious that I was not going to drink it. One server stopped by mid meal to see if I needed a drink, to which I asked for a diet soda. The soda never came. Finally after I finished my meal the soda arrived. And on the bill I was charged for both. The second morning was much better and I had good service. I had a package that I needed delivered to the hotel. I was never notified, and the the package delivered to my room. As I was leaving for the airport, I stopped by the front desk and there was nobody there. I waited 10 minutes and still nobody arrived. So I never received my package even though it was delivered to the hotel. The last night of my stay was horrendous. I again came back to the hotel hoping to get dinner and again the restaurant was closed. When I got to my room I scheduled a wake up call for the next morning to wake me up for my flight home. I never received the wake up call I scheduled, thank god my iPhone alarm went off. I was on the 15th floor, and somewhere near by on the 16th floor a couple was screaming all night long. It sounded like they were making porn. I am not exaggerating, they scream all night. For like 6 hours. Nobody answered at the front desk. So I got zero sleep. I was there 4 nights and did not get maid service once. I would never stay at this hotel again.
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Jonetta D on May 21, 2024
Steven L was awesome! He told me about all the accommodations as he checked me in and was very professional. Steven L even suggested some great lounges and restaurants for the weekend. His customer service skills are wonderful. The room was nice and the view was amazing. Great location.
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No cost EMI - Pay in 3 interest free EMIs with 5 major banks
360.0 sq.ft
Smoking policy – non-smoking available
TV
Soundproof
Air conditioning
Blackout Curtains
+ 13 more
No meals included
Cancellation policy
Non-refundable
Free cancellation
/ night
by
+ 1 other inclusions
+ ₹4,002 taxes & fees
per night
No cost EMI from ₹10,170
Breakfast
Cancellation policy
Non-refundable
Free cancellation
/ night
by
+ 1 other inclusions
+ ₹4,102 taxes & fees
per night
No cost EMI from ₹10,499
360.0 sq.ft
Smoking policy – non-smoking available
TV
Soundproof
Air conditioning
Blackout Curtains
+ 13 more
No meals included
Cancellation policy
Non-refundable
Free cancellation
/ night
by
+ 1 other inclusions
+ ₹4,002 taxes & fees
per night
No cost EMI from ₹10,170
Breakfast
Cancellation policy
Non-refundable
Free cancellation
/ night
by
+ 1 other inclusions
+ ₹4,102 taxes & fees
per night
No cost EMI from ₹10,499
400.0 sq.ft
Smoking policy – non-smoking available
TV
Soundproof
Air conditioning
Blackout Curtains
+ 13 more
No meals included
Cancellation policy
Non-refundable
Free cancellation
/ night
by
+ 1 other inclusions
+ ₹4,152 taxes & fees
per night
No cost EMI from ₹10,664
Breakfast
Cancellation policy
Non-refundable
Free cancellation
/ night
by
+ 1 other inclusions
+ ₹4,253 taxes & fees
per night
No cost EMI from ₹10,993
500.0 sq.ft
Smoking policy – non-smoking available
TV
Soundproof
Air conditioning
Blackout Curtains
+ 13 more
No meals included
Cancellation policy
Non-refundable
Free cancellation
/ night
by
+ 1 other inclusions
+ ₹4,253 taxes & fees
per night
No cost EMI from ₹10,993
Breakfast
Cancellation policy
Non-refundable
Free cancellation
/ night
by
+ 1 other inclusions
+ ₹4,353 taxes & fees
per night
No cost EMI from ₹11,322