26 May'24
27 May'24
1 room, 2 guests
Epsilon Hotel
Ellisbridge, Gujarat | Sun, 26 May - Mon, 27 May | 1 Room, 2 Adults
AI generated highlights from recent guest reviews
Air conditioning
Housekeeping services
Lift/ Elevator
Restaurant
Parking
Airport shuttle service
Check-in: After 09:00 AM, Check-out: 09:00 AM
Unmarried couples NOT allowed
Guests below 18 years of age NOT allowed
Alcohol consumption NOT allowed within the premises
Pets NOT allowed within the premises
Cleartrip's ratings are determined using a proprietary algorithm, reflecting recent real-world guest experiences.
5
2
4
4
3
1
2
3
1
0
3.5
3.8
AI generated summary from recent guest reviews
Travelers are praising the location of the hotel, as it is conveniently situated near the Law Garden Night Flea Market. They appreciate the proximity to public transportation and nearby restaurants. The hotel's location is considered safe and has a vibrant atmosphere. Additionally, the last-mile reach, walkability, and road accessibility are mentioned as positive aspects.
Accessibility
Nearby Attractions
Safe
Some travelers have reported that the rooms at this hotel are small, with particularly small bathrooms. However, the bed comfort and sleep quality are generally satisfactory. Noise levels can vary, but overall, the rooms are relatively quiet. Views and availability of balconies may be limited. Room cleanliness is generally good, as is the housekeeping service. In-room dining and room service are efficient.
Clean Room
Room Size
Room View
Noise
Travelers have complained about the staff behavior, stating that they were not cooperative and ignored their requests. There are also mentions of staff lacking knowledge and providing poor interactions. The check-in/check-out experience is not mentioned specifically. There is no mention of 24*7 service or airport transfers.
Hospitality
Staff Behavior
Travelers are generally satisfied with the cleanliness of the hotel. They have observed tidy rooms, well-kept facilities, clean linen, and beds. The washrooms are also clean, however, some guests have mentioned that the pillow covers were not clear and the bathroom facilities were of poor standard.
Cleanliness
Guests generally perceive the value for money at this establishment to be satisfactory. While some guests found the room rates to be reasonable and the dining costs to be fair, others felt that certain aspects were overpriced. The limited food options were mentioned as a drawback, but the quality of the available options was praised.
Budget-Friendly
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SUBHRASILC on May 06, 2023
On the day of checkin, at the reception desk, they informed that they wont be able to provide rooms although booking was done two months back. This is how irresponsible they authority is. When I pleaded, they provided my family room for that night only. But I had booking for two other days, which they did not provide. Yes they returned money, but returning money is not a solution. The pain of finding a new place for accomodation for my family at the eleventh hours can't be expressed in words, and that was only because of the irresponsible authority of this hotel.
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VTholiday on Mar 28, 2023
The hotel was recommended by a relative who had visited when it opened last year. Having stayed in the hotel, I was disappointed by its admin and lack of customer care not to mention poor standard of bathroom facilities. In detail, when I booked the room from UK using Booking.com, I had expectation of paying in full either upon arrival or on exit using my local currency card. Instead the hotel debited my UK card used on booking in full 3 days before my arrival. When I questioned this, I was simply told, hotel policy to minmise hotel loss. Surely if I did not turn up, they can charge my card, isn't that why there is an authorised card in place? Why charge it in advance? Having got in the room after a long journey, I noticed that whilst the standard of the room (very small and compact) was acceptable for the price, I was not happy to see that I would need to stand or sit on the toilet seat to have a shower! The toilet is right next to the shower with no divider. The shower head was visibly naked and loose. In other words not fit for purpose. I went to the reception and requested that either the shower is fixed or my room be changed whilst I went out for dinner. Upon return, they did neither. Just ignored me. Very unhappy.
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PritiG97 on Aug 20, 2022
Situated in the centre of the city with easy accessible to commercial hubs, riverfront, educational institutes, etc. makes it a perfect venue for conferences and seminars with attendees from city and outstation. Very co-operative and understanding staff. Limited food options being a small hotel but quality definitely good.
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Mukul V on Dec 17, 2019
It's not Luxerious but budget hotel..Prices Seems to be higher of you are booking at what is being shown on different Websites . Although I booked it in quite lower price with many discounts and last minute deal. Although Cleanliness and ambience is OK. Location is good. Just on the same day I checked in, the Hotel was taken over by the owner from Buzz Grow Group. let's hope it will further improve.
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Deepakjayavanshika on Oct 08, 2019
Very comfortable stay with this hotel ..but Room service is very slow... location is good Front office staff are very helpful ...and also thanks engineering staff .. Thanks for everyone Thanks for everything
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