26 May'24
27 May'24
1 room, 2 guests
Resort de Alturas, Candolim
Candolim, Goa | Sun, 26 May - Mon, 27 May | 1 Room, 2 Adults
No rooms available
Resort de Alturas, Candolim
4-star Resort · Candolim, Candolim
2.6
10+ ratings
Barbecue Grill ·
Scenic Views
AI generated highlights from recent guest reviews
Amenities
Swimming Pool
Concierge desk
Room service
WiFi services
Air conditioning
Property rules
Check-in: After 02:00 PM, Check-out: 11:00 AM
Guests below 18 years of age allowed
About property
See all 36 photos
Cleartrip ratingsCleartrip's ratings are determined using a proprietary algorithm, reflecting recent real-world guest experiences.
Cleartrip's ratings are determined using a proprietary algorithm, reflecting recent real-world guest experiences.
2.6
10+ ratings
5
2
4
2
3
4
2
1
1
6
3.0
5.0
1.9
3.2
1.0
AI generated summary from recent guest reviews
Location
3.0
Travelers love the location of the hotel, praising its private beach, scenic views, and offbeat nature. They also appreciate its central location, with easy access to public transportation, nearby restaurants, and attractions. The hotel's overall safety and last-mile accessibility are also highly rated. A perfect choice for nature lovers seeking a convenient and picturesque getaway.
Beach Access
Scenic Surroundings
Nearby Attractions
Remote
Room Comfort
3.0
Travelers have complained about unhygienic rooms, issues with hot water, broken furniture, and dirty tubs. They also mentioned that the rooms were not cleaned properly, housekeeping was not efficient, and in-room facilities were lacking. Some guests found the beds uncomfortable and noise levels affected their sleep quality. The cleanliness of the washrooms and the availability of supplies were also criticized. Overall, the rooms had several issues that impacted the comfort and satisfaction of the guests.
Clean rooms
Clean washrooms
Rooms
Washroom
Service Quality
2.9
The service at the hotel is subpar, with travelers complaining about poor room service, neglected check-out requests, and ineffective staff. The Wi-Fi connectivity is also mentioned as slow in both rooms and common areas. Housekeeping efficiency is lacking, and overall, the service provided is not up to par.
Quick Service
Ineffective staff
Special requests
Poor room service
Facilities & Amenities
3.0
Guests have criticized the lack of amenities at the hotel, including wellness facilities, pools, fitness centers, and business services. The usability and maintenance of these amenities are also subpar, with slow elevators and dirty balconies. The absence of taxi services is also a drawback. These issues detract from the overall guest experience.
Pool
No amenities
Slow elevator
Value For Experience
2.8
Guests feel that the hotel does not deliver value for money. They find the rooms to be substandard and the staff inattentive. Overall, guests believe that the hotel is overpriced and does not meet their expectations.
Experience
Value
Not worth the price
Substandard rooms
Reviews
The staffs were helpful and nice. The room was clean and spacious, and the bed was comfortable.
5/5
·
Stay41692457667 on May 15, 2024
The staffs were helpful and nice. The room was clean and spacious, and the bed was comfortable Location. Wonderful ambience with excellent hospitality … the staffs were very helpful during our stay and the food was exceptions. most visit here
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Service review
5/5
·
Excursion59621775444 on May 15, 2024
It was clean, stylish, roomy with excellent service in where we had dinner. Food was good and great value for money and service was attentive and efficient. As well as Location was great being very close to the beach this is why I chose this place.
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Worst experience ever! Worst hotel in goa!
1/5
·
Ajay B on Jan 24, 2024
We were here for our honeymoon and booked 7 nights and 8 days.. from 17th jan to 24th jan.. -You get the worst room service experience as it is not 24hours. -Breakfast buffet was pathetic. Uncooked food. No fresh juices. No variety in the buffet. Food on the buffet is cold. -No taxi services from hotel. You have to arrange it on your own. -Staff has ‘0’ hospitality etiquettes. -You have to wait for 5-10mins, as they are single lift operational. -No amenities, no lounge, no recreational activities. -Housekeeping know their job well. We requested our check out for 10-15mins extra, but the reception staff specially *PRAVESH* they neglected our plea even after staying for 7 nights and said they have a check in so we cant give a single minute extra. At 12 sharp they called us and asked us to check out, no humbleness towards long staying guest. They straightaway reject your plea, no matter what. This hotel is not for youth. Only group stays and elder people. STAFF KNOWS HOW TO SAY NO to every request you make. There are plenty other 5star hotels within this rangebound. AVOID THIS HOTEL.
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Lacks basic necessities
2/5
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Wander19946570312 on Dec 25, 2023
I had booked a triple deluxe room which is above the standard room. Given below is my experience and observations: The triple deluxe room #320 to be precise is an annexed building in one corner of the resort. The rooms are very unhygienic as well as not maintained, the standard rooms are better maintained. There was no hot water for 2 days. The arm chair was broken. There were holes in the curtain. The cupboard had a missing handle. The cupboard inside had stains and dirt you cannot use them to keep your clothes. I was moved to room 444 post 2 days and here is my experience so far. There was again no hot water, when complained maintenance person came and told to get hot water turn the tap towards cold water and vice-a-versa, found this surprising. The cable was deactivated, when complained the maintenance person came and replaced the set top box. Advice to guest, book standard room instead of deluxe as they are better and cheaper. Look for other hotels like Acron Seaway etc. they are smaller than this resort but are very clean and hygienic and are value for money. Advice to Hotel owner & management. You need to upgrade your furniture specially the cupboards and other wooden furniture they are very very old and in very bad shape. Your elevators are as it is very slow, and can max accommodate only 4 people and you have allowed your housekeeping and other staff members to use it for guest services, this really causes severe inconvenience to the guests. You should disallow or allow limited usage only until you get separate service elevators.
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Nice hotel
5/5
·
SUNDAR H on Nov 21, 2023
Nice hotel It was a pleasant stay at this hotel first time in Goa. Room was good cleaned with proper lights and open out side. Food quality was good. entire hotel cleanness is up to mark with hygiene. the staffs was attentive and cordial. Especially one of manager Ms.Sivani , he was presented with any assist. I'm so impressed with her. Overall the experience was very nicely. Hope visit again here
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