25 May'24
26 May'24
1 room, 2 guests
Courtyard by Marriott Houston Medical Center/NRG Park
Texas | Sat, 25 May - Sun, 26 May | 1 Room, 2 Adults
₹10,788
₹9,177
/ night + ₹2,026 taxes & fees
Courtyard by Marriott Houston Medical Center/NRG Park
3-star Hotel · Houston
4.0/5
(452 reviews)
Cancellation till check-in available
With ClearChoice Max powered by Cleartrip
Amenities
24-hour front desk
Lift/ Elevator
Gym
Transportation
Hotel safe deposit box (not room safe box)
Multilingual Staff
Property rules
Check-in: After 03:00 PM, Check-out: 12:00 PM
Cancellation till check-in available, with ClearChoice Max
About property
NRG Park - 1.4 km / 0.9 mi
NRG Stadium - 1.5 km / 0.9 mi
The Woman's Hospital of Texas - 1.6 km / 1 mi
NRG Astrodome - 1.7 km / 1 mi
NRG Center - 1.8 km / 1.1 mi
Texas Children's Hospital - 2.2 km / 1.4 mi
CHI St. Luke's Health-Baylor St. Luke's Medical Center - 2.3 km / 1.4 mi
NRG Arena - 2.3 km / 1.4 mi
Houston Methodist Hospital - 2.4 km / 1.5 mi
MD Anderson Cancer Center - 2.5 km / 1.5 mi
Hermann Park - 2.5 km / 1.6 mi
Main Street Theater - Rice Village - 2.8 km / 1.8 mi
Baylor St. Luke's Medical Center-McNair Campus - 3 km / 1.9 mi
Memorial Hermann Hospital - 3.1 km / 2 mi
Rice University - 3.2 km / 2 mi
The nearest airports are:
Houston William Hobby Airport (HOU) - 20.1 km / 12.5 mi
Houston, TX (EFD-Ellington Field) - 32.9 km / 20.5 mi
George Bush Intercontinental Airport (IAH) - 43.7 km / 27.2 mi
The preferred airport for Courtyard by Marriott Houston Medical Center/NRG Park is George Bush Intercontinental Airport (IAH).
Amenities: Don't miss out on the many recreational opportunities, including an outdoor pool, a spa tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, shopping on site, and a television in a common area. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 3 mi.Business Amenities: Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Planning an event in Houston? This hotel has 1935 square feet (180 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.Dining: Satisfy your appetite with American cuisine at The Bistro, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Full breakfasts are available daily for a fee.
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₹9,177
+ ₹2,026 taxes & fees
/ night
₹10,788
15% off
No cost EMI from ₹3,734
Free cancellation
Location
Houston, Texas, 77030
Ratings & reviews
4.0/5
(452 reviews)
5
202
4
148
3
52
2
18
1
32
Location
Rooms
Service
Value
Hygiene
Horrible Customer Service
1/5
·
Cally W on Feb 15, 2024
This review is strictly on customer service. We were staying because my son was having surgery at a local hospital. Originally we were only staying the night prior to the surgery and in the morning we checked out of the hotel. We noticed about an hr after checking out that we left our sons medication in the mini fridge in the room. I immediately called and let them know we left his medication and asked if they could grab it and keep it refrigerated until we could come back to get it that evening after the surgery. Due to complications from the surgery we ended up having to stay local another night so we decided to stay at the same hotel. Once we got to the hotel I asked for my son's medication and the front desk had no clue what I was talking about; nor did she make any indication that she cared that it was now missing. We got the night shift manager, and he started "looking" for it. As I am aware, he only checked the bistro kitchen and the mini fridge of the room we left it in; it was not in either location. He then told me he was trying to reach the people that worked the front desk that morning to see who spoke with me and get updates. Note during this entire time of trying to find my son's medication, we were the ones having to call or go down to the desk for updates. Never during the day when we were at the hospital nor after rechecking into the hotel did anyone from the hotel call us to provide updates on finding my son's medication. Ultimately at around 10pm (we checked in at 8:30ish pm) did I call down again and was informed by the night shift manager that all of the front desk associates said they didn't speak with me and he still didn't know anything. I asked if he reached out to the housekeeping manager and he said no. The lack of care to figure out where my son's medication went was appalling! I had to wait until the next morning to speak with the GM, so my son never got his NEEDED medication that day. Theresa at the Front Desk was very nice and sympathetic which was completely lacking from the night shift associate and manager. Unfortunately, there was no sympathy or empathy from the GM either. He tried telling me that if his night shift manager didn't find it then it wasn't on property. When I asked why I didn't get a call during the day to confirm my sons medication was or was not found, he told me they don't call guests on lost and found items. The fact that I called asking about it and that I was expecting to be able to come to the hotel later to pick it up AND that it was medication, should have been indiciation that this was important to ME (regardless if he cared, which he obviously didnt). I also asked if he reached out to the housekeeping manager and he said no but that he would (making it seem like doing so was a waste his time). Well guess where it was...in the housekeeping manager's office fridge! And the housekeeping manager had told one of the front desk associates to ensure they communicated with night shift on where my son's medication was so when I came to pick it up they would know A. What I was talking about, and B. Where it was. I worked for Marriott for 8 years for multiple hotels and brands and know for a fact that this level of customer service is SO below Marriott standards and expectations. Yes, I am aware calling guests regarding lost and found items is not a practice; however, this is obviously something medically needed and a courtesy call to let me know (again after I first called asking it be retrieved) is the least that could have been done. And while speaking to both the night shift manager and GM, their lack of care over the situation when they could see how important this was to ME is not acceptable for any customer service representative. There are more professional and courteous ways this SHOULD have been handled by Marriott leadership.
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Our choice for every stay
5/5
·
amandadI7603GX on Sep 24, 2023
Staff was super helpful with our late check in. Rooms are spacious and clean. There is parking below the hotel and around the building for $8/day which is much cheaper than a lot of the hotels. It’s far enough from MD Anderson to not hear every ambulance that goes by but close enough to be convenient (straight down Main,turn on Holcomb, then turn into MDA). Chick fil a right across the street.
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Definitely would recommend this hotel especially if you’re getting medical treatment at MD Anderson
5/5
·
amy f on Jun 17, 2023
We were here for a full week to go to MD Anderson Medical Center, Stacy he was a phenomenal Driver. He would drop us off at the medical center in the morning. Tevin at the front desk fantastic, customer service, also Stacy bartender/cook fantastic food definitely would recommend having the food at the hotel. Also impeccable, customer service, and the whole hotel. Even kitchen area seemed very very clean. Great pool and Jacuzzi.
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WARNING STAY AWAY
1/5
·
Kara C on Jun 16, 2023
Do NOT stay in this hotel. It wasn’t a great experience from the moment we walked in. The front desk and general manager are extremely unprofessional. 1. Our vehicle was broken into. They knew about it and didn’t inform us. They were not helpful. The general manager informed us it happens often, it’s Houston and deal with it. They do NOT have any security cameras. We waited 3 hours for an officer to have a case number. Other vehicles were broken into the same time as ours and were met with the same unpleasant response. 2. If you want the bathroom light to work, you have to flip the light switch in the hallway on. 3. The air conditioner in part of the hotel was out. Stepping out your hotel room and you have an instant sauna. 4. Coffee is $5 a cup. Bring your own coffee maker. It will pay for itself. 5. Poor customer service all the way around. Marriott needs to come in and totally revamp the hotel, hire a new general manager, train staff how to interact with guests professionally and provide a positive guest experience instead of the “runny poo” we received.
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Great location and friendly staff.
5/5
·
RedMonkey25 on Jun 01, 2023
Spacious clean and friendly! Room was newly remodeled. Carolyn at front desk was extremely helpful and courteous as well as very knowledgeable about the workings of the company systems. The pool was an excellent temperature for this hot time of year but the hot tub/spa was not hot enough. Breakfast was fast service but prices seemed high. There is a big supermarket in very close walking distance.
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Rooms available
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No cost EMI - Pay in 3 interest free EMIs with 5 major banks
Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)
Smoking policy – non-smoking available
TV
Newspaper
Refrigerator
Wardrobe/Closet
+ 12 more
Room Only
No meals included
Cancellation policy
Free cancellation
till 25 May
Fully-refundable
till check-in
+ ₹1,049
/ night
by
+ 1 other inclusions
₹9,177
+ ₹2,026 taxes & fees
per night
₹10,788
15% off
No cost EMI from ₹3,734
Room, 1 King Bed with Sofa bed
Smoking policy – non-smoking available
TV
Newspaper
Refrigerator
Wardrobe/Closet
+ 13 more
Room Only
No meals included
Cancellation policy
Free cancellation
till 25 May
Fully-refundable
till check-in
+ ₹1,049
/ night
by
+ 1 other inclusions
₹9,177
+ ₹2,026 taxes & fees
per night
₹10,788
15% off
No cost EMI from ₹3,734
Room, 2 Queen Beds
Smoking policy – non-smoking available
TV
Newspaper
Refrigerator
Wardrobe/Closet
+ 12 more
Room Only
No meals included
Cancellation policy
Free cancellation
till 25 May
Fully-refundable
till check-in
+ ₹1,239
/ night
by
+ 1 other inclusions
₹10,744
+ ₹2,363 taxes & fees
per night
₹0
No cost EMI from ₹4,369
Executive Room, 1 King Bed with Sofa bed
Smoking policy – non-smoking available
TV
Newspaper
Refrigerator
Wardrobe/Closet
+ 13 more
Room Only
No meals included
Cancellation policy
Free cancellation
till 25 May
Fully-refundable
till check-in
+ ₹1,529
/ night
by
+ 1 other inclusions
₹13,242
+ ₹2,913 taxes & fees
per night
₹0
No cost EMI from ₹5,385